What you do in the aftermath of an Uber or
Lyft accident in NYC can have a direct impact on the amount of compensation you
receive. In the coming days and weeks, it’s crucial to preserve documentation such
as the accident report and the notes from our primary care provider. Your NYC
Uber accident lawyer at Douglas & London will use this and
other evidence to help you receive the compensation you need to rebuild your
life.
Call
for help
When you call 911 let the dispatcher know if
it appears you or someone else might need an ambulance. When the police arrive,
you should write down their names and badge numbers, and request a copy of
their accident report.
Next, you will need to report the accident to
Uber or Lyft. For Uber passengers, open up the Uber app, and navigate to Trip
and Fare Review > Driver Feedback or Trip and Fare Review > I was
involved in an accident. This page allows you to report the accident
immediately. If you’re riding in a Lyft, tap on the purple “Report an Accident”
button within the app and follow the onscreen prompts.
Gather
important information
Passengers in an Uber or Lyft also need to gather
specific information from the involved parties. You should already have the
rideshare driver’s name in the app, but it won’t hurt to write down this
information, just in case.
Ask the Uber driver for their insurance card
and either write down the information or take a picture of it with your
smartphone. If you opt to take a photo, go into your gallery, and make sure all
of the information is visible in the picture. You’ll also need the plate
numbers of the involved vehicles, as well as the drivers’ license numbers.
You should also write down the names and
contact information of any other drivers and passengers involved in the crash—
especially if it was a multi-vehicle accident. In addition, you’ll need the
same information from eyewitnesses. Lastly, take a screenshot of the Lyft or
Uber app. Make sure the screenshot shows the basic information about your ride,
including your receipt.
We Are Available for You 24/7.
Call 646-594-1112 for a Free Consultation
Take
photographs
It’s essential to document the accident to
substantiate your claim. Take photographs of all involved vehicles, being sure
to document the damage. Make sure you have images of street signs,
locations/positioning of the cars, and even the injuries.
Take
notes
When you consult a personal injury
lawyer after the accident, they will have many questions
for you. Avoid relying on your memory. Instead, at the scene, if you are able,
take notes about the crash, including:
- Date and time of the accident
- Location (street and nearest cross
street) - Direction of travel of the Uber/Lyft
vehicle and other involved vehicles - Weather
- Eyewitness statements
Seek
medical attention
Your next priority is to go to the nearest ER.
Let the doctor know you were in a car accident. Follow all instructions given
to you by the medical staff, including instructions to make follow-up medical
appointments or receive diagnostic testing. Take notes about your medical
treatment, symptoms, and diagnoses, and get the names of all treating
providers.
It’s possible for symptoms to manifest during
the coming days. For instance, the symptoms of whiplash might not develop for
24 to 48 hours after the crash. Keep track of your health and recovery and see
your doctor if new issues arise.
Be
careful about what you say
Be mindful of what you say to the insurance
adjuster and the Uber/Lyft customer support personnel. Although it’s likely you
will recover compensation from the insurance carrier— it’s also possible that
you may file a lawsuit. It’s best to speak with an NYC
Lyft accident lawyer before talking to the insurance
adjuster.
Contact
us for a free consultation
The New
York City car accident lawyers at Douglas &
London have secured billions in settlements and verdicts on behalf of our
injured clients. Our team will thoroughly investigate your case and determine
the best avenue for pursuing maximum compensation for your injuries. Schedule a
free consultation today. There is no fee unless we win.
